This Privacy Policy is provided pursuant to Regulation (EU) 2016/679 ("GDPR") and the Law of the Republic of Armenia on Protection of Personal Data
1. Data Controller
The Data Controller is ARKA TOUR LLC, with registered office in Yerevan, Republic of Armenia. Email: fc@arkatour.am
2. Types of Data Processed
ARKA TOUR processes identification data, contact details, data voluntarily provided through forms, and navigation data.
3. Purposes of Processing
Data are processed to respond to inquiries, organize tours and services, fulfill contractual obligations, comply with legal duties, and for marketing with consent.
4. Legal Basis
Processing is based on contract performance, consent, legal obligations, and legitimate interest.
5. Processing Methods
Data are processed using electronic tools with appropriate security measures.
6. Data Retention
Data are retained only for the time necessary to achieve the stated purposes.
7. International Data Transfers
Data may be processed in Armenia. Transfers from the EU occur with appropriate safeguards under GDPR.
8. Data Subject Rights
Users may exercise rights of access, rectification, erasure, restriction, objection, portability, and withdraw consent.
9. Complaints
Users may lodge a complaint with the competent supervisory authority.
